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At BluePillsRx.com, we are committed to providing you with a seamless shopping experience that caters to your needs. Kindly review our Returns and Refunds Policy to understand the guidelines for requesting refunds and returns.
Damaged or Defective Products
If you receive a damaged or defective product, kindly notify us within 48 hours of delivery. You need to provide your order number and a detailed description of the issue. Our dedicated customer support team takes every concern seriously as it helps us enhance our service quality. In cases of damage or defects, we will initiate a reshipment process upon receiving all necessary details. Please note that processed orders are ineligible for refunds.
Incorrect Product Received
If you have been shipped an incorrect product, you are eligible for a refund. Please get in touch with us to facilitate the return process and ensure you receive the correct item.
Lost Orders
While rare, in the event that your order is lost during transit or experiences a significant delay, we will promptly arrange for a priority reshipment. Our customer support team will proactively reach out to you, ensuring you stay informed about your order’s status.
Order Cancellation and Refund
To cancel your order, kindly send us an email before it undergoes verification. Once your order is approved by our team, cancellation is not possible. Orders that have been shipped cannot be canceled.
Our customer service team is readily available to assist you via email or phone, Monday through Saturday, from 9 am to 6 pm EST. Should you have any inquiries or require support regarding your order, refunds, or returns, please do not hesitate to reach out to us.
At BluePillsRX.com, we value your satisfaction and strive to provide a seamless shopping experience. Your trust is important to us, and we are dedicated to addressing your concerns promptly and effectively.
